Cross Organizational Influence SM

Cross-Organizational Influence is the essential skill of star-performing professionals. This course demystifies the behind-the-scenes legwork and persuasion that highly productive individuals engage in as they work through others to drive business performance. Star performers apply their Cross-Organizational Influence skills—an array of learnable strategies and techniques—as they work across organizational boundaries, business units, functions, disciplines, countries and/or cultures on complex, mission-critical issues. They are skillful communicators who convey ideas and information clearly and convincingly. They are consensus-builders who have learned to manage diverse agendas and competing interests while promoting cooperation, strategizing, resolving conflicts, and exerting influence to get important things done.

In one way or another, every major workplace decision and project is influenced by organizational politics. This course illuminates a rarely discussed topic and offers concrete and practical tips for achieving personal, professional and organizational success. It includes the use of influence at all levels of an organization, with chances to practice making a persuasive formal presentation and capitalize on an impromptu opportunity to advance an agenda.

Program Objectives

In this session you will:

  • Learn how to advance your ideas and ethically influence the actions and decisions of others in a complex environment.
  • Find out how to use your network to extend your influence and take steps to strengthen your network.
  • Discover how to identify stakeholders, discern their positions, concerns and interests and gain their commitment.
  • Learn how to drive change by resolving conflicts, overcoming resistance and building support for your ideas.
  • Build essential skills for communicating to upper management and people of influence.
  • Gain self-insight into five personal abilities that contribute to effectiveness in Cross Organizational Influence SM —credibility, likeability, flexibility, the ability to influence others and the ability to resolve conflicts.

Who Should Attend

This program is for individual contributors or managers whose effectiveness is determined in part by their ability to drive change, influence actions and decisions, communicate persuasively and accomplish important objectives while working across organizations, business units and/or cultures.